This Privacy Notice explains how Platform 5 Ltd processes personal data. Platform 5 Ltd, company number 17283441, is registered with the ICO under number ZC177327.
1. Who we are
Platform 5 Ltd operates the IntegrityAI platform. In most cases, the customer is the data controller and Platform 5 Ltd acts as processor.
2. Personal data we process
- Business contact details
- User account data
- Usage logs
- Uploaded client documents
- Compliance outputs and audit trails
- Technical data, such as IP address
3. How we use personal data
- Operate the platform
- Process file reviews
- Generate reports
- Maintain audit logs
- Provide support and billing
- Ensure security
4. AI processing
Frank uses AI to analyse uploaded documents and generate outputs. These outputs are designed for human review and are not fully automated decisions.
5. Hosting and data residency
The platform is hosted exclusively within the United Kingdom, in the AWS Europe (London) region (eu-west-2). All client data — including uploaded documents, generated reports, and review logs — is stored and processed within this region. No client data is transferred to or processed in any other geographic region.
Documents uploaded for review are encrypted at rest and in transit. Uploaded documents are automatically deleted from the platform once the review is complete and the report has been generated. They are not retained. Completed review reports and audit logs are retained for operational, regulatory, and legal purposes and remain accessible to your firm through the platform for the duration of your agreement.
6. Sharing personal data
We may share data with trusted service providers supporting infrastructure, security and operations. We do not sell personal data.
7. Individual rights
Individuals may have rights including access, correction, deletion and objection. Requests relating to client files should generally be directed to the customer as controller.
8. Contact and complaints
Email: info@integrityai.uk
Complaints can also be made to the Information Commissioner's Office.